+88-02-55006840 datacenter@bcc.gov.bd
Bangladesh Computer Council
  • Home
  • About NDC
    • Our History
    • Mission
    • Vision
    • Our Team
  • NDC Services
    • Service Order Procedure
      • Cloud Service Order
      • Request Based Service Order
      • SSL Certificate Order for VPN
    • Request based Service
      • VPS Service
      • Load Balancer Service
      • Email Service
      • Web Hosting Service
      • Application Hosting Service
      • Backup Services
      • Collocation Services
        • Rack Space Allocation Service
        • Rack Unit Allocation Service
      • Implementation of Reference Architecture Service
    • Cloud Service
      • Cloud Computing Services
        • Elastic Cloud Server (ECS)
        • Image Management Services (IMS)
        • Auto Scaling (AS)
      • Cloud Storage Services
        • Elastic Volume Service (EVS)
      • Cloud Backup Service
        • Volume Backup Service (VBS)
        • Cloud Server Backup Service (CSBS)
      • Cloud Network Service
        • Virtual Private Cloud (VPC)
        • Elastic IP (EIP)
        • Elastic Load Balancer (ELB)
        • Virtual Firewall (VFW)
        • Security Group (SG)
        • Direct Connect (DC)
    • NDC Service Portfolio
  • Packages & Pricing
    • Request Based Service
    • Cloud Based Service
  • Forms and Agreements
    • Request Based Service
      • Additional RBS Requirement Form
      • VPS Service
      • Backup Service
      • Load Balancer
      • Managed Database Service
      • Email Service
      • Collocation(RUA/RSA)
      • Private Access Service
      • App_Hosting
      • Web Hosting
    • Cloud Based Service
    • NDC VPN Service Forms
  • Support
    • Customer Support Portal
    • Knowledge Base
    • Documentation
  • Policies & Guidelines
    • Policies
      • User Policy of NDC
      • Public Email Policy 2018
      • COVID-19: MINIMIZING IT & DATA CENTER RISK
      • NDC Cloud Computing Policy 2023 (Draft)
    • Guidelines
      • Standard Operating Procedure (SOP)
      • Data Center Guideline
      • Public Email Guideline 2019
  • Contact Us
    • Support Portal

SLA

NDC Provide Two types of service one is Request Based Service and another is Cloud Based Service. SLA of both services are given bellow:

Cloud Based Service:

  1. SLA For Cloud Service

Request Based Service:

  1. SLA For VPS Service
  2. SLA For Email Service
  3. SLA For Rack Space Allocation (RSA)
  4. SLA For Rack Unit Allocation (RUA)
  5. SLA For Load Balancer
  6. SLA For Application Hosting Service
  7. SLA  For Web Hosting Service

    Social Network

Frequently Asked Questions

Important Links

NDC Support Portal
Bangladesh Computer Council
Cyber Incident Response Team
Bangladesh Digital Enterprise Architecture
ICT Division

Latest News

  • New PHP Vulnerability Exposes Windows Servers to Remote Code Execution
  • New PHP information-stealing malware targets Facebook accounts
  • CVE-2022-41352: Remote Code Execution Vulnerability in Zimbra Collaboration Suite CVSS 3.0: 9.8 (Critical)
  • Magniber ransomware now infects Windows users via JavaScript files

@2020-2030 NDC, BCC. All rights reserved. Design, Develop and Maintain by NDC Team, BCC